Terms & Conditions –
GoWide Broadband Airoli
Terms & Conditions – GoWide Broadband
Read the official Terms & Conditions of GoWide Broadband services. Understand our service scope, usage policy, refund policy, and more.
1. Introduction
► Welcome to GoWide Broadband! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms in full. If you do not agree with any part of these terms, please do not use our website or services.
2. Service Availability
► GoWide Broadband offers internet connectivity and related services to users in select areas. Service availability may vary depending on your geographical location, and we reserve the right to discontinue or change services as necessary.
3. Service Usage
► Users are expected to use GoWide Broadband services responsibly, adhering to all applicable laws and regulations.
► It is prohibited to use our services for illegal activities, including but not limited to hacking, piracy, or distributing harmful or offensive material.
► Users must not interfere with or disrupt our network or other users’ access to our services.
4. Plan Validity
► All broadband plans are valid for the chosen duration and cannot be paused, transferred, or extended beyond the expiry date.
5. Prepaid Plans
► All internet plans offered by GoWide Broadband are strictly prepaid. Users must renew their plans before the expiry date to avoid disconnection. Our system automatically suspends services upon expiry.
6. Installation & Setup
► Installation is done at the registered address. Any request to shift to another location will incur installation charges if the new location is feasible under GoWide coverage.
7. Relocation Policy
► If you move to a location where GoWide Broadband services are not available, no refund will be issued.
► If the new location is serviceable, installation and shifting charges will apply as per the current policy.
► Your existing broadband plan will continue uninterrupted and remain valid until the original expiry date.
8. Payment Terms
► All payments for GoWide Broadband services are due in advance as per the chosen plan and billing cycle.
► Prices and plans are subject to change with prior notice. Any outstanding dues must be cleared before the continuation of services.
9. Device & Installation
► Installation is free as part of the welcome offer unless otherwise specified.
► Devices provided under a refundable deposit must be returned in working condition to claim the refund.
10. Data Protection and Privacy
► GoWide Broadband respects user privacy. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.
11. Modifications to the Terms and Conditions
► GoWide Broadband reserves the right to modify or update these Terms and Conditions at any time. Users will be notified of significant changes.
12. Limitation of Liability
► GoWide Broadband’s liability for any loss or damage caused by the use or inability to use our services will be limited to the amount paid for the service during the billing cycle in question.
13. Governing Law
► These Terms and Conditions shall be governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Thane, Maharashtra, India.
14. Contact Us - For any questions or concerns regarding our Terms & Conditions, feel free to contact us at:
Email: info@gowidenet.in | Phone: 9004801900