GoWide Broadband

Privacy Policy

Your privacy matters to us. This policy explains how GoWide Broadband collects, uses, discloses and safeguards your information.

Effective: 1st Jan 2023  •  Last Updated: 12th May 2025

GoWide Broadband ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

Name, contact number, email address, address, and payment details.

Usage Data

IP address, browser type, pages visited, time and date of visit, and other diagnostic data.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services.
  • Process transactions and send confirmations.
  • Communicate with you regarding your account or inquiries.
  • Improve our website and customer service.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers for operations.
  • Law enforcement if required by law.
  • With your consent, for promotional activities.

4. Data Security

We take appropriate measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may request to:

  • Access or correct your personal data.
  • Delete your account.
  • Opt-out of marketing communications.

6. Cookies

We use cookies to enhance your browsing experience. You can modify your browser settings to refuse cookies.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

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